The Secretariat announced that Scott Blake Harris and Shane Tews will continue to serve as Chair and Co-Chair for one more year.

The Council discussed the 2016 Stakeholder Council Town Hall and will plan for an October timeframe.

The Secretariat presented the results of Neustar’s internal Nexus procedures review. Neustar performs monthly spot checks to ensure Nexus compliance. As a result of the internal review, it was determined that there were three areas for improving customer experience and overall policy application. First, once the domains are selected, but before the registrant is contacted, our customer support team will conduct preliminary research to determine if Nexus can be confirmed without contacting the domain holder. Second, Neustar has revised the initial letter that we send to registrants to promote a supportive tone and emphasize avenues for customer service. Third, we will implement an escalation process if, in responding to our request for nexus evidence, the domain holder provides documentary evidence of a type that is not already on our list of acceptable evidence. This will be done on a case-by-case basis. The conclusion is that Neustar will be much more substantive, rather than formulaic, in an effort to provide a better customer experience and better understand the overall impact of the Nexus policy of .US registration.

The Secretariat presented the results of the Council’s Privacy and Proxy poll. Most Council members expressed favorable opinion regarding the implementation of Privacy and Proxy services for .US. A subset of the Council stated that commercial domains should be excluded from using Privacy and Proxy services; however there was no clear definition of what exactly constitutes a commercial business. There was also no conclusion on a reliable method for distinguishing commercial domains from noncommercial domains. Members of the law enforcement community expressed several concerns. A primary concern is that bad actors will hide behind privacy and proxy services. Law enforcement requested evidence that legitimate actors refrain from registering and/or supply incorrect information to protect privacy and that privacy and proxy services create a barrier to accessing information. Law enforcement also expressed a need to better understand how abuses will be prevented and monitored and whether a carve out will exist for commercial domains. The Secretariat cited ICANN’s Study of Privacy and Proxy Abuse and presented a range of Privacy and Proxy implementation models to address those concerns.

The Council decided that it would form a subcommittee for continued discussion and policy development.

Action Items

  • Formulate a Privacy and Proxy subcommittee.

Attendees:

  • Bryan Britt
  • Phil Corwin
  • Scott Blake Harris
  • Anitha Ibrahim
  • Lara Kate
  • Doug Robinson
  • Tom Barrett
  • James Bladel
  • Michele Neylon
  • Alex Deacon

Neustar Participants:

  • Cory Lancaster
  • Kimberly Miller
  • Crystal Peterson
  • Judy Song-Marshall
  • Becky Burr